Rabu, 15 April 2015

TUGAS 2 Softskill Kepariwisataan1#



The names of the main tourism companies: 

1.     Bayu Buana Travel Services:

About Bayu Buana Travel Services

Bayu Buana Travel Services was founded in 1972, the company has more than 500 employees spread over 16 branches in Indonesia. During the 21 years this work bears the title of "Top Agent" from airlines such as Garuda Indonesia, Singapore Airlines, Cathay Pacific, Qantas Airways, KLM Royal Dutch Airlines, British Airways, Lufthansa, Air France, Thai Airways, Malaysian Airlines, Eva Air, and then get a travel Agent first to receive ISO 9001: 2008 for Quality Management System and OHSAS 18001: 2007 for occupational health and safety.

At this time, the company has two main systems in our online computer system, such as: ABACUS. In terms of the provision of the ticket, we are always providing tickets in good condition and recently both in Headquarters and branches, it is thanks to the cooperation that has long been entwined with the airline – air carrier concerned, and the provision of the ticket can be fully controlled and always do the addition of ticket inventory at regular intervals.
As an industry leader, Bayu Buana is able to provide tickets for the most effective and competitive that can be used by the customer. Consistently earned a Top Agent by major international and domestic carriers in the last 21 years, as Garuda Indonesia, Singapore Airlines, Cathay Pacific Airways, British Airways, Qantas, Lufthansa, Air France, KLM Royal Dutch Airlines, Northwest, China Airlines, Eva Air, Malaysian Airlines, Thai Airways, Lion Air, etc.

The Scope Of Services Include Domestic And Foreign

Bayu Buana has 10 branches in Jakarta and 6 branches outside Jakarta. We also have a local agent/partner outside the branches that we have.
The Alliance With The Travel World (BCD Travel)
Bayu Buana is a partner of BCD Travel in Indonesia, a leading service provider in the world which provides global travel, speed up the process and business management strategy that allows customers can get a travel program-saving yet fun. BCD Travel operates in 96 countries (including Australia *)





24-hour emergency services Office, Bayu Buana

Bayu Buana Office business hours are generally from 08.30 – 17.00 daily. We do however understand that if there are particular circumstances that occur unexpectedly, we're ready to call the contact center for 24 hours in an emergency.

Bayu Buana’s Travel Package Tours

Travel packages to various world-famous tourist destinations are offered in the outbound tour program Bayu Buana across all continents ranging from Asia to Africa, Europe, America/Canada, Australia and New Zealand. Domestic package tours to destinations popular destinations such as Bali-Yogyakarta Lombok, and others are also available at Bayu Buana.






2.    Gemilang Tours:
Gemilang Tours founded on 16 May 2011 in the city of Heroes – Surabaya. The business idea was initiated from a mild discussion some Member of the family HendraBharata to start a business selling airline tickets, to the line of tour and travel. Until finally it was born a name for reaching future resounding,
MISSION:

Become a service company tours travel has & BARGAINING POSITION in Surabaya, Indonesia in particular and generally with reliable IT systems-based.
Giving service to customers from our partners only scintillating in totality and continuity with emphasis on the principle of BUDI LUHUR.


VISION:

Being the world's no. 5 service companies big (in sales, ticketing, hotel vouchers, tour-' Umrah-southeast asia tour) in the scope of the tour operator Indonesia fully creations and innovations, as well as solutif for the customer, and may be known to the community of ASEAN by 2015

CORE VALUES
C – Customer Focus

Working to provide services to customers in totality and continuity with emphasis on the principle of Budi Luhur

A – Attitude

Behave in a commendable work in the sphere of the company with the emphasis on the principle of 5S, a smile – Regards – Sapa – Politely – Manners on the company's internal and external environment

P – The Pioneer

Being in the forefront of world services by creating breakthrough innovations and new creations

T – Teamwork

Build a solid team together in order to create a work culture that is appropriate

A – Aware

Employees of the company have always been Spry in carrying out tasks in accordance with this mandate and managed care for the environment company

I – Innovation

Attempting to continue – constant in coding and creating innovation for speeding following a global business dynamics

N – The Newest

Providing the latest services in the field of traveling by implementing a reliable information system in support of business processes so that gives added value to the company's stakeholders